Board Charter

This Board Charter (“Charter”) is designed to provide Directors with greater clarity regarding the role of the Board of Directors (“Board”), the requirements of Directors in carrying out their role and discharging their duties to the Company, and the Board's operating practices.

In adhering to the responsibilities set out in this Charter, Board members are expected to perform their duties with integrity, honesty and in a professional manner in accordance with the law in serving the interests of its shareholders, clients, employees, the community and other stakeholders.

It should be noted that this Charter serves as a reference to the Board members in executing their responsibilities. The provisions contained in this Charter neither replace nor supersede the laws of Malaysia or the regulatory frameworks applicable.

The Charter reads as follows:-

1.0Introduction
The Board is responsible for the stewardship and oversight of the management of the Company’s business and affairs. Its overriding objective is to increase stakeholders’ value.
2.0Responsibilities of the Board
The Board is responsible to lead and control the Company in an effective and responsible manner. Each Director has a legal duty to act in the best interest of the Company and its stakeholders.
The Board is principally responsible for:
2.1Strategy Setting
The Board’s main role is to review and approve strategic or business plans, financial objectives, major capital and operating budget and matters of policy proposed by the Senior Management Team.
The Board shall monitor the management’s performance in implementing the adopted strategies and provide relevant direction and advice where necessary to ensure the achievement of the Company’s objectives.

2.2Management of the Company
The Board must oversee the performance of the management, ensuring that the Company is properly managed.

2.3Risk Management
The Board is responsible to ensure that principal risks are identified and that adequate mitigating action plans are put in place. Both are then reported and discussed at the Board Risk Management Committee on a regular basis.

2.4Succession Planning
The Board is responsible to ensure candidates for the post of President & CEO and other key roles are of high calibre
The Board shall have in place a succession planning strategy in replacing senior management, when necessary.

2.5Integrity of Internal Control
The Board shall review the adequacy and integrity of the Company’s internal control system on a regular basis and ensure that there is an effective and satisfactory framework for reporting internal financial controls and regulatory compliance. In addition, the Board is expected to establish and ensure the effective functioning of an Audit Committee and Internal Audit department.
3.0Matters Reserved for the Board
The matters of strategic importance to the Company, which are discussed and deliberated at the Board level, include the following:
3.1Business and operating strategies;
3.2 Material acquisition and disposals of assets;
3.3 New or changes to current Business plans;
3.4 Related–party transaction of a material nature;
3.5Authority levels for core functions of the Company, including:-
  • Banking arrangements that include the opening of bank accounts, limits of financial authority and appointment of cheque signatories;
  • Investment guidelines.
  • Underwriting guidelines; and
  • Retrotakaful programme.

3.6Corporate policies on investments (including the use of derivatives) and risk management;
3.7The outsourcing of core business functions;
3.8Appointment of professional independent advisers such as merchant bankers, solicitors, reporting accountants, auditors, tax advisers, actuary and others;
3.9Staff bonus and annual increment;
3.10Scheme of Service and Collective Agreement;
3.11Annual Budget; and
3.12Affixation of the Company’s Common Seal and Share Seal.
4.0Composition
4.1Composition of the Board
  • The Board shall comprise that number of Directors as shall be determined from time to time by the Board, in accordance with the Company’s Articles of Association and applicable laws.
  • The Company's Articles of Association provides that until otherwise determined in a general meeting, the number of Directors shall not be less than five (5) nor more than eight (8).
4.2Independent Director
  • The Board must have a majority of independent directors at all times.
  • The independence of the Directors is to be assessed by the Nomination Committee/Board in accordance with the requirements of Bank Negara Malaysia (“BNM”) and the Company’s Policy on Independent Directors.
  • As a general principle, the tenure of an Independent Director shall be up to the maximum period of nine (9) years (excluding the year of appointment) except under exceptional circumstances as approved by BNM.
    Pursuant to the BNM’s Policy Document on Corporate Governance, a financial institution must obtain the prior approval of BNM before the removal or resignation of an independent director takes effect.
5.0Appointment of Directors
5.1 The Nomination Committee is responsible for recommending candidates for appointment to the Board.
5.2 In carrying out the assessment, the Nomination Committee shall give consideration to the skills, perspective and experiences that the candidate can bring to the boardroom.
5.3The Nomination Committee must also perform a thorough and comprehensive fit and proper assessment (i.e. background, skills, knowledge and experience) of the candidate in accordance with the Company’s Fit and Proper Policy and Procedure (Fit & Proper Policy).
The Fit & Proper Policy outlines the following criteria for assessment of the suitability of the candidate for appointment:-
  • Probity, personal integrity and reputation, where the candidate must have personal qualities such as honesty, integrity, diligence, independence of mind, fairness and ethical behaviour.
  • Competence and capability, where the candidate must have the skills, experience, ability and commitment to carry out the role.
  • Financial integrity, where the candidate must have financial soundness and be able to manage his/her debts or financial affairs prudently.

5.4 Once appointed, the Director will receive a Letter of Appointment together with relevant documents. An in-house orientation will also be organised by Management initiated by the Company Secretary within three (3) months from his date of appointment.
5.5 Being a Director of a financial institution, the Director is required to attend the Financial Institution Directors’ Education (“FIDE”) programme and complete the same within one (1) year from the date of appointment. In the event that the Director has completed the same in other financial institution previously, the Director should provide a copy of his certificate of FIDE to the Company Secretary.
5.6 A new Director is required to commit sufficient time to attend the Company’s meetings/matters before accepting the appointment to the Board.
5.7 To ensure that a Director does not have competing time commitments that can impair the Director’s ability to discharge his/her duties effectively, the Director must notify the Chairman before accepting any new Directorships and to indicate the time expected to be spent on the new appointment.
6.0 Re-election, Retirement and Resignation of Directors
6.1Pursuant to the Company’s Articles of Association, at least one third of all Directors should retire by rotation in every year and be eligible for re-election at the annual general meeting.
6.2 The Directors to retire in every year shall be those who have been longest in office since their appointment or last election but as between persons who became directors on the same day, those to retire shall (unless they agree amongst themselves) be determined by lot.
7.0 Board Effectiveness Evaluation
7.1 The annual assessment on the effectiveness of the Board and the individual Board members is designed and established with the objective of assessing the effectiveness of the Board and the individual directors. It aims to improve the Board’s effectiveness as well as draw the Board’s attention to key areas that need to be addressed or improved.
7.2 The evaluation is based on a combination of self and peer assessment performed via a customized questionnaire. A summarised report of the results will be presented to the Nomination Committee and the Board to enable them to identify the areas for improvement and put in place appropriate measures.
8.0 Responsibilities of Directors
The Directors are responsible to:-
8.1 Maintain confidentiality on Board deliberations and all confidential information received unless the disclosure has been authorised by the Board or required by law.
8.2 Exercise independent judgement when making decisions and act strictly in the best interest of the Company and its shareholders generally and not in the interest of any one shareholder or group of shareholders.
8.3 Seek professional independent advice at the Company’s expense, as and when required. The Director must ensure that the costs are reasonable and must discuss with the Chairman before the advice is obtained.
8.4 Disclose in writing to the Board any actual or potential conflict of interest or duty that might reasonably be thought to exist as soon as the situation arises, and in addition take necessary and reasonable action to resolve or avoid any actual or potential conflict of interest or duty.
8.5 Continuously educate themselves to maintain the necessary depth and breadth of knowledge and skills.
8.6 Ensure that high standards of corporate governance are applied.
9.0 Responsibilities of the Chairman
9.1 The Chairman, who shall be a Non-Executive Director, carries out a leadership role in the conduct of the Board and its relations with shareholders and other stakeholders.
9.2 He maintains a close professional relationship with the President & CEO and his management team.
9.3 He chairs Board meetings, as well as general meetings of shareholders, and concerns himself with the good order and effectiveness of the Board and its processes.
9.4 The Chairman acts as a facilitator at Board meetings and ensures that no Board members, whether executive or non-executive, dominates the discussions.
9.5 The Chairman shall also encourage all Directors to participate in the affairs of the Board and be given adequate opportunity to express their views.
9.6 The key roles of the Chairman are: -
  • Ensuring that there is a balanced board, comprising Executive, Non-Executive and Independent Directors;
  • Ensuring full participation of the Executive, Non-Executive and Independent Directors in the Board’s decision making processes and activities;
  • Facilitating the effective contribution of Non-Executive and Independent Directors and building a strong bond and trust between them and the Executive Director;
  • Ensuring that the whole Board plays a full and constructive part in developing and determining the Company’s strategy and overall business and commercial objectives;
  • Effectively leading the Board as a whole and in particular during Board meetings and general meetings;
  • Setting the agenda to be tabled for discussion, in consultation with the President & CEO and the Company Secretaries, taking into consideration the important issues facing the Company with emphasis to strategic, rather than routine issues; and
  • Ensuring effective communication between the Company and its shareholders, management and other stakeholders.

10.0Responsibilities of President & CEO
10.1The role of the President & CEO is vital to the performance of the Company. He is required to provide leadership, strategic vision, high-level business judgment and wisdom, and the ability to meet immediate performance targets without neglecting longer-term growth opportunities of the Company.
10.2The President & CEO shall have his principal or only place of residence within Malaysia and devote the whole of his professional time to the service of the Company.
10.3The key role of the President & CEO, amongst others, shall include:-
  • Developing the Company’s strategic direction;
  • Ensuring that the Company's strategies and corporate policies are effectively implemented;
  • Ensuring that Board decisions are implemented and Board directions are responded to;
  • Providing directions in the implementation of short and long term business plans;
  • Providing strong leadership; i.e. effectively communicating the vision, management philosophy and business strategy to the employees;
  • Keeping the Board fully informed of all important aspects of the Company's operations and ensuring that sufficient information is distributed to Board members; and
  • Ensuring the day-to-day business affairs of the Company is effectively managed.
11.0Executive Director
There should not be more than one (1) Executive Director on the Board unless approved by BNM in writing.
12.0Ethics
12.1 Members of the Board shall carry out their responsibilities objectively, honestly and in good faith, and act to the best interests of the Company.
12.2Directors of the Company are expected to conduct themselves according to the highest standards of personal and professional integrity.
12.3Directors are also expected to set the standard for Company-wide ethical conduct and ensure ethical behavior and compliance with laws and regulations.
12.4Directors are expected to comply with the Conflict of Interest Policy and must keep the Board advised, on an ongoing basis, of any interest that could potentially conflict with those of the Company.
12.5Directors are expected to act in accordance with applicable law, the Company's Articles of Association and the Company's Code of Conduct and Ethics.
13.0Board Structures and Procedures
13.1Board’s role
The Board’s roles shall, among others, be as follows:-
  • Deliberates the Company’s goals and strategic direction and monitor implementation of those goals and strategies;
    Monitoring the financial performance of the Company including adopting annual budgets and approving the Company’s financial statements;
  • Approving and monitoring the progress of capital expenditure, capital management acquisitions and divestitures;
  • Ensuring that adequate systems of internal compliance and control exist and are appropriately monitored for compliance;
  • Appointing and removing the President & CEO, Board Appointees, the Company Secretaries, and reviewing their performance;
  • Ensuring significant business risks are identified and appropriately managed and regularly review the risk management framework and system;
  • Disclosure of information to shareholders, BNM and any other authorities;

13.2Board’s power
The Board’s powers include the ability to:-
  • Appoint new Directors to the Board in accordance with the applicable Act and Articles of Association;
  • Initiate and adopt Business plans, commitments and actions;
  • Initiate and adopt changes in accounting principles and practices;
  • Provide advice and counsel to the President & CEO;
  • Instruct and review the actions of any Board Committee and of the President & CEO;
  • Make recommendations to shareholder;
  • Require the attendance of the Company’s Auditor, either with or without management being present;
  • Act as to all other corporate matters not requiring shareholders’ approval; and
  • Determine the dividend policy and declare dividends to shareholder.
14.0Board’s Committees
14.1The Board may delegate matters to committees of the Board to oversee and address matters which requires detailed review or in-depth consideration. 14.2The Committees established and the description of their functions are as follows:-
  • Audit Committee
    The primary objective of the Audit Committee is to provide additional assurance to the Board by rendering objective and independent review of financial, operational as well as administrative controls and procedures. The Audit Committee assists the Board in establishing and maintaining internal controls for areas of risks as well as safeguarding of assets.
    The Audit Committee reports to the Board every financial quarter on work carried out, key deliberations and decisions taken on delegated matters.

  • Risk Management Committee of the Board (RMCB)
    The primary objective of the RMCB is to oversee the management of the key risk areas of the Company and to ensure that the risk management process is in place and functioning effectively.
    The RMCB reports to the Board every financial quarter on work carried out, key deliberations and decisions taken on delegated matters.

  • Nomination Committee
    The primary objective of the Nomination Committee is to support and advise the Board in fulfilling their responsibilities to ensure the Board and the key management of the Company comprised individuals with the appropriate mix of qualifications, skills and experience.
    The Nomination Committee reports to the Board after every meeting on work carried out, key deliberations and decisions taken on delegated matters.

  • Remuneration Committee
    To support the Board in actively overseeing the design and operation of the Company’s remuneration system.
    The Remuneration Committee reports to the Board after every meeting on work carried out, key deliberations and decisions taken on delegated matters.

  • Investment Committee
    The primary objective of the Investment Committee is to assist and advise the Board in the formulation of investment objectives and targets, asset allocation and to set investment guidelines for securities, money market instruments and other asset classes when necessary.
    The Investment Committee reports to the Board every financial quarter on work carried out, key deliberations and decisions taken on delegated matters.

14.3 From time to time, the Board may create ad hoc committees to examine specific issues on behalf of the Board. 14.4The existence of Board Committees does not diminish the Board’s ultimate responsibility over the functions and duties of these Board Committees.
15.0Board Meetings
15.1The Board shall meet in accordance with a schedule established each year by the Board, and at such other times as the Board may determine.
15.2A Director must attend at least 75% of the Board meetings held in the financial year and must not appoint another person to attend or participate in a Board meeting on his behalf.
15.3Board members may propose agenda items through communication with the Company Secretaries.
15.4At the discretion of the Board, members of management and others may attend Board meetings.
15.5Directors are expected to be fully prepared for each Board meeting, which requires them, at a minimum, to have read the material provided to them prior to the meeting.
15.6At Board meetings, each Director is expected to take an active role in discussion and decision-making. To facilitate this, the Chairman is responsible for fostering an atmosphere conducive to open discussion and debate.
15.7The appointment or removal of Company Secretary of the Board shall be the prerogative of the Board.
15.8A quorum shall consist of half of the Board members present in person or via video conferencing or telecommunication facilities.
16.0Access
The Board shall have unrestricted access to management and to information pertaining to the Company, including from the Company’s auditors and consultants.
17.0Independent Professional Advice
17.1The Board collectively and each Director individually may take, at the Company’s expense, such independent professional advice as is considered necessary to fulfill their relevant duties and responsibilities.
17.2Individual Board members seeking such advice must obtain the approval of the Chairman (which may not be unreasonably withheld) and the advice shall be made available to all Board members as appropriate.
18.0Remuneration
18.1Both Executive and Non-Executive Directors’ remuneration are deliberated by the Remuneration Committee and be recommended to the Board for its approval.
18.2Non-Executive Directors will be paid a basic fee as ordinary remuneration and they will also be paid a sum based on their responsibilities in Board committees and for their attendances at meetings. The fee which is subject to the approval of the shareholder shall be fixed in sum and not by a commission or percentage of profits/turnover.
19.0Indemnification and Directors and Officers insurance
In the course of discharging Directors’ duties, the Directors may be exposed to certain wrongful acts such as error, misstatement, misleading statement, omission, neglect or breach of duty committed or attempted or allegedly made. To the extent allowed by law, the Company will provide Board members and will pay the premiums for such indemnity and insurance cover while acting in their capacities as Directors: provided always that such wrongful acts occur in good faith and not as a result of dishonesty, fraud, insider trading and malicious conduct. The insurance cover shall not pay for fines, penalties and/or liabilities arising from intentional breach of contract.
20.0Review of Board Charter
The Board Charter shall be reviewed periodically.
Any updates to the principles and practices set out in this Board Charter shall be made available on the corporate website.

 

Dated: June 13, 2017

DIRECTORS’ CODE OF ETHICS

Board members are required to observe the Directors’ Code of Ethics as follows:

1.Compliance at all times with this Code of Ethics and the Board Charter.

2.Observe high standards of corporate governance at all times.

3.Adhere to the principles of integrity, objectivity, accountability, openness, honesty and leadership.

4.Act in good faith and in the best interest of the Company.

5.Not misuse information gained in the course of duties for personal gain or for political purpose, nor seek to use the opportunity of the service as Directors to promote their private interests or those of connected persons, firms, businesses or other organizations.

6.Uphold accountability at all times. This includes ensuring that the Company’s resources are properly safeguarded and the Company conducts its operations as economically, efficiently and effectively as possible at all times.

7.Declaration of any personal, professional or business interests that may conflict with Directors’ responsibilities. Guidance on declaration and registration of interests is given in the section entitled “Declaration of Interests” below.

8.Follow the guidelines on acceptance of gifts and hospitality as stated in the section entitled “Guidelines on Acceptance of Gifts” below.

Declaration of Interests

Subject to the requirements of any Acts, rules or regulations that are in force from time to time and in addition to such mandatory requirements, members of the Board are required to notify the Company Secretary changes in the following:

1.Shareholding in the Company and its related corporations, whether direct or indirect; and

2.Directorships or interests in any other corporations.
In addition to the above, members of the Board who has a material interest, either directly or through a partner, spouse or close relative, in matters being considered by, or likely to be considered by the Board should declare that interest.
Such declarations should describe the interest clearly and state whether it carries direct or indirect financial benefits.

Relevant interests in this context are as follows:-

1.Executive and Non-Executive Directorships, significant shareholdings in, or employment by, public or private companies likely or possibly seeking to do business with the Company.

2.Ownership or part-ownership of, or employment by, businesses or consultancies likely or possibly seeking to do business with the Company.

Register of Related Parties

The Code requires that a formal Register of Related Parties be established. The register should include details of all Directorships and other relevant interests, declared by Board Members and key management personnel of the Company.

The register should be kept up-to-date by the Company Secretary.

Conduct in Meetings

Any Board Member who has an interest in a matter under consideration by the Board should declare such interest at any meeting where the matter is being discussed, whether or not that interest is already recorded in the register. The Board Member concerned should withdraw from the meeting during the relevant discussion or decision.

Membership of Committees

Board Members should not accept positions on Board committees or working groups where a conflict of interest is likely to arise, without first declaring that interest.

Guidelines on Acceptance of Gifts

The following set out guidelines on acceptance of gifts:

1.The conduct of individuals must not create suspicion of any conflict between their position as a member of the Board and any private interest;

2.Board Members acting as such must not give the impression that they have been influenced by a benefit to show favor or disfavor to any person or organization having dealings with the Company;

3.Board Members must not accept any benefit as an inducement or reward for taking any action (or specifically not taking any action) in their official capacity as a Board Member; and

4.Gifts other than of token value should generally be refused

 

Dated: June 13, 2017